Linda, in addition to the Feedbacks you will receive here I do recommend the following link: http://dissertationrecipes.com/

Survey/Interview Validation Rubric for Expert Panel - VREP©

By Marilyn K. Simon with input from Jacquelyn White.

Linda,

I do see that your questions are valid for the topic under study. Good luck. 

Buongiorno Linda, ti allego il Codice Etico di una delle più grandi aziende italiane l'ENI - Ente Nazionale Idrocarburi che ha sviluppato una nuova modalità sulla cittadinanza d'impresa, visto che ha sedi in tutto il mondo. L'approccio è verso una politica di incentivazione delle Comunità Locali per formalizzare meglio la cittadinanza d'impresa. 

Linda,

I do see that your questions are valid for the topic under study. Good luck.

le domande sono valide ma si dovrebbe entrare più nel metodo e capire a chi vengono rivolte

Linda,

Your questions are valid for the topic proposed. Good luck.

Helo Linda, 

As you asked, I have read the questions and they seem perfect to me. I don´t see the answers you propose and here there could be a problem as YES/NO can not be enough to answer to several questions because it is not 100% yes or 100% no. The solution to this problem could be with a scale of maybe 6 possible answers so respondents mark from 1 to 6 (for example) whether they agree totally with the asnwer or not. I think there should also be a response saying something like Don´t know / Don´t have information so respondents don´t feel obliged to answer without knowing. 

Good luck!

Thank you everyone for your feedback! 

Linda

Salvatore Sasà Barresi, thank you for the link to the Eni Code of Ethics. This is very informative and relevant to my study!

Linda

Linda,

The proposed questions are relevant to the study. However, I believe that you should generate the survey in a multiple-choice format. If the individuals taking the survey need to elaborate, you will limit the number of participants. People do not like to spend much time responding to questions.

Good luck…Abel

Linda,

My master degree was obtained researching corporate responsability. So I'm very familiar with this issue. Notwithstanding, an apropriate assesment of your questions demands some time. I'm available to do this, because I'm very interested in this kind of studies (I'll be glad to help you, also) but I would like to know what is your deadline...

Regards,

Oz

Hello Oz,

Thank you for your offer! I plan to submit my proposal to my Chair in 2 weeks. If you have the time, I just need a quick assessment. 

Thanks again!

Linda

Hello Linda,

I had a quick look on your questions. I can only give you these comments. I hope these may be usefull for you. Your research seems to be very interesting. Good continuity!

First, and a general comment, you should never use an AND in any questions because you are asking two questions in the same item. You will not know to what question the answer will be for.

Values

"Global business or corporate citizenship", are they exactly the same construct? Which one do you want to measure?

"code of conduct and policies". They are different. Do users of your test will know what do you mean by both of these? What do you want to know? Code of conduct or policies?

"principles/values" These are two different thinks. I can not agree with some values but I will follow principles to do the job. Is it important to differentiate in yr context?

Your request is for a written code. I think this is only a part of the process. So, if any, you will not get any answers about the status of their current process. May be trying to know where they are in that process. Is the written way the only one you are looking for?

Implementation

Q7: employees who are aware : does it mean implemented?

Q8. Identify, map, and assess : Are the three activities really necessary? What is the most important for which you need an answer?

Q10: local customs, culture, norms, or national standards: These may be quite different. If there is some minorities or many different cultures, how the norms and standards are according to local customs and culture?

Q10 and Q12 are they both needed? If they implemented in Q10, is it because they empowered before in  Q12 ?

Analysis

Q15 You should have support and guidance from headquarter but have an employee (from headquarter or delegate by) on site to match and adapt values to local culture with local employees?

Q19: to facilitate learning : may be more specific about what learning you are speaking?

Q21: policies, practices, and behaviors. These are at very different levels in an organization. The process is not a simple one. Witch one is the most important for you?

Q22 You have many items in that question and many steps to consider. May be one question to split in two? Routinely and reasonably are subjective words. They do not mean the same think for each individual.

Pierre

Doct. Student, mesure et évaluation (éducation)

Hello Linda,

Since you are building your own survey and the questions were not validated yet, I recommend you do two things:

1st validating questions to an expert panel and verify if the questions collected all the information needed to explain the model variables.

2nd Conduct a pre-test or pilot study.

It is very important to pre-test your survey prior to its application. Pre-testing is the opportunity to see what questions work well, what questions sound strange, what questions can be eliminated and that needs to be added.

Is the survey too long? Do they understand the questions?

Jorge Gomes

Phd Student at Lisbon University

Linda,

Pierre and Jorge have offered some really good questions and comments to which I largely concur but can add little. I have just one additional general response: It struck me that most of the questions get at verities and platitudes, and as such the question of socially desirable responses looms large: Will your respondents be providing you with any more information than the responses they think are expected of them? (Wording of the questions, timing of the survey, selection of the sample and other methodological considerations might all be able to address this concern.)

Hello Linda, 

I agree with Jorge and Roger, they mentioned very good points about steps for a psychometric validation. Be sure you will follow what they recommanded and all required others step (as check if items of your construct are formative or reflexive ones and take the appropriate model of measure to analyse your data).  This will assure to you a better validity of yr instrument and credibilty for your results.

Hi Linda! It have browsed through your questionnaire. It seems that you've made use of the questions (measurement statements) on a Likert Scale (purportedly 5 or 7-point anchored). The best way to test their validity is to use a Cronbach's Alpha test on them by groups. All the best !

Hi linda

A little hard to fully comment on without your research question(s) and the direction you are taking.  In general you have tried to do to much with to few questions which has lead to double and even quadrupole barreling of questions and this would have to be addressed before testing and as indicated testing or piloting is a serious process. If you do not get this right them your results can mean nothing.  It also needs to engage the respondents and there are many pressures on people in terms getting the right people to respond.   Given what you have put up your supervisor needs a rocket or are they just not engaged of not a researcher you should have been given more support before getting to this stage and under such a tight time line. This is quick and lack polish but I hope it helps with the pressures you are under. Also to truly be of value you will need at least 10 responses for each question therefore 22 question 220 responses ( some they 5 but that will not get you into quality journals and you will only find 5 in business hard core social science will laugh at this)

Some very basic ideas

Proposed Survey Questions:

Q1. I am familiar with the concept of global business or corporate citizenship.

(this is two questions and not one, are you looking for yes  to both to answer your research question? or is it just of interest if Its just interest stick to your actual research question)

VALUE RELATED QUESTIONS (development of corporate values in a code of conduct) aThe stems need to b e devewloped to engage this is just your mental summary of what you are looking for what would make your participants interested  that is what is needed here)

Companies that demonstrate that they are business/corporate citizens:

Q2. Have a written code of conduct and policies that reflect the company’s principles/values. (this is actually 4 questions 2 on code of conduct and principles or values and 2 on policies what do you see as the difference in terms of values and principles as they are theoretically different)

Q3. Have a written code of conduct and policies that govern their conduct everywhere they operate around the globe. (this in not clear) and have should has

Q4. Have a written code of conduct and policies that reflect a high degree of ethical standards. (In terms of what not clear)

Q5. Have a written code of conduct and policies that reflect universally acceptable human values (such as those identified by the United Nations Universal Declaration of Human Rights).

Q6. Provide their employees with an in-depth understanding of the rationale underlying the company principles and /or values. (perhaps this is do you have an active process in please that provides your employees an in-depth understanding of the rationale underlying the company principles and /or values.) and to me principles are much more technical and less integrated than values in terms of org culture)

IMPLEMENTATION QUESTIONS (implementation of values/code of conduct at local levels) (again you need an engaging stem)

Companies that demonstrate that they are business/corporate citizens:

Q7. Have employees who are aware of the company principles and/or values. (can someone actually answer this question or are just interested in perceptual analysis of respondence)

Q8. Identify, map, and assess their stakeholders.( three questions in 1)

Q9. Have ongoing dialogue with stakeholders, which inform the decision making of both the company and its stakeholders. ( double barreled question)

Q10. Implement local variations of their principles/values based on local customs, culture, norms, or national standards. (4 questions in one)

Q11. Engage local employees and stakeholders (two  very different groups which is important to your research) in establishing local variations of company principles/values to meet local customs, culture, norms, or national standards. (4 questions in the last part what if you look at standards because they are easy to implement and measure but provide little actually difference in performance and not the rest)

Q12. Empower local employees to establish local variations of company principles/values to meet local customs, culture, norms, or national standards. 9not a single question)

Q13. Provide support and guidance ( support is more general than quidance therefore two questions) on what employees should do when the local culture demands adaptation of company principles/values.

ANALYSIS QUESTIONS (analysis of problem areas and experimentation with creative and practical solutions to remediate conflicts)

Companies that demonstrate that they are business/corporate citizens:

Q14. Analyze cases in which local customs or norms seem to conflict with company overarching principles/values. (as before)

Q15. Have employees at corporate headquarters devise experiments (is this the right word or are we developing effective process)  to test ways to integrate overarching principles/values at the local level with respect for local culture.

Q16. Engage local employees and stakeholders (two questions) to analyze and experiment (as above)  with ways to integrate overarching principles/values at the local level with respect for local culture.

Q17. Empower local managers to work with local stakeholders to analyze and experiment with ways to integrate overarching principles/values at the local level with respect for local culture. (the survey should be if you have then answer the questions below if not go to question X)

LEARNING QUESTIONS (learning from the previous steps and teaching local managers and other firms to differentiate situations and apply appropriate solutions)

Companies that demonstrate that they are business/corporate (these are two very different terms you need to sort this out)citizens:

Q18. Involve all employees in ethical training.

Q19. Have a formal, systematic process to organize and communicate organizational performance to facilitate learning within the organization. (3 questions in one)

Q20. Have a formally structured knowledge bank, available to everyone in the company, where employees can enter tacit knowledge, questions, and lessons learned.

Q21. Institutionalize lessons learned into policies, practices, and behaviors.

Q22. Routinely analyze their principles/values and change their guidelines when it becomes apparent that aspects cannot be reasonably implemented, or should no longer stand as guiding principles.

I can see now that you are trying to look at CSR management in a global context , Try looking to two are ready established measure and combine with appropriate referencing and requires for use../

Hope this helps all the best with our studies

Everyone provided exceptional feedback, thank you! I will definitely make use of your suggestions to revise my questionnaire before administering a pre-test.

These two articles may be useful:

Hausken, K. (1996), “Ethics and Efficiency in Organizations,” International Journal of Social Economics 23, 9, 15-40.

Hausken, K. (1996), “Self-Interest and Sympathy in Economic Behavior,” International Journal of Social Economics 23, 7, 4-24.

Article Ethics and efficiency in organizations

Data Self-Interest and Sympathy in Economic Behavior Internationa...

Linda,

Please see attached a template of my 2012 survey tool. Hope this helps.