In knowledge-based economies, in which information and knowledge are key production factors, in recent years information systems and technologies typical of the current technological revolution Industry 4.0 have been developed.
In accordance with what was declared by Dariusz Prokopowicz . From the organizational perspective, the processes related to technology and information systems should take greater prominence. This means that, in the value chain, these processes are constituted in substantive processes of the company; that is, they contribute to the fulfillment of the business mission, and not only support it. Automation must become an end and a means.
In short, the role of IS and IT in improving performance depends on the type of business strategic alignment (SAM model)
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