There is a state of dissatisfaction with the educational system among students, although education in my department now is more developed and useful and there are many new educational methods that did not exist before.
Education is indeed in a state of flux. In relation to this query, for example, the introduction of blended teaching, which combines online educational materials and opportunities with place-based classroom methods, requires also that instructors should develop and demonstrate (to the satisfaction of students) basic technology skills and dispositions. The four core skills needed for effective blended teaching pertain to:
- Integration, viz., the effective combination of online instruction with in-person instruction.
- Data practices, viz., the timely use of digital tools to monitor student activity and performance in order to guide student growth.
- Personalization, viz., the nurturing of a learning environment that allows for student customization of goals, pace, and/or learning path.
- Interaction, viz., the facilitating of online interactions with and among students.
There are 3.5 billion smartphone users in the world today—or 45% of the world’s population—and with social media every smartphone user has become a "reporter". The number of complaints that people lodge has risen logarithmically because there are now plenty of ways to supply feedback. (Accepting of course that many complaints are legitimate, it is not that people dislike things more than before but that social media has removed all barriers to complaints.) Therefore, the need for survey-driven satisfaction indices is greater than ever before.
Education is indeed in a state of flux. In relation to this query, for example, the introduction of blended teaching, which combines online educational materials and opportunities with place-based classroom methods, requires also that instructors should develop and demonstrate (to the satisfaction of students) basic technology skills and dispositions. The four core skills needed for effective blended teaching pertain to:
- Integration, viz., the effective combination of online instruction with in-person instruction.
- Data practices, viz., the timely use of digital tools to monitor student activity and performance in order to guide student growth.
- Personalization, viz., the nurturing of a learning environment that allows for student customization of goals, pace, and/or learning path.
- Interaction, viz., the facilitating of online interactions with and among students.
Students are getting much attached to social media and are being involved there. That is the very reason behind making more complaints.
It is a sword with two sharp ends. You either use it well, or it will use you very well.
Following could be useful...
Gülbahar, Y., Rapp, C., Kilis, S., & Sitnikova, A. (2017). Enriching higher education with social media: Development and evaluation of a social media toolkit. The International Review of Research in Open and Distributed Learning, 18(1).
Stauss, B., & Seidel, W. (2019). Social Media Complaints. In Effective Complaint Management (pp. 451-468). Springer, Cham.
Gunarathne, P., Rui, H., & Seidmann, A. (2017). Whose and what social media complaints have happier resolutions? Evidence from Twitter. Journal of Management Information Systems, 34(2), 314-340.
Chicago
The real problem is that before the spread of social media, the complaint was collective when all students actually objected to something, but now it is enough for one student to complain and all the people will sympathize with him.
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