Here are two highly regarded and frequently referenced academic papers at the intersection of Knowledge Management (KM) and Artificial Intelligence (AI), along with their direct links:
1. "Knowledge Management Meets Artificial Intelligence: A Systematic Review and Future Research Agenda"
Authors: Maayan Nakash & Ettore Bolisani (2024) Published In: Proceedings of the 25th European Conference on Knowledge Management DOI: 10.34190/eckm.25.1.2443 Link to Paper: https://papers.academic-conferences.org/index.php/eckm/article/view/2443
Overview: This paper offers a comprehensive systematic review of the integration between KM and AI, analyzing trends in peer-reviewed literature from 2013 to 2023. It identifies key areas where AI can enhance KM processes such as knowledge acquisition, sharing, and application, and highlights challenges like data privacy and algorithmic bias. The authors propose a future research agenda to bridge existing gaps and guide empirical studies in this domain.
2. "A Knowledge Management Perspective of Generative Artificial Intelligence"
Authors: Maryam Alavi, Dorothy E. Leidner, & Reza Mousavi (2024) Published In: Journal of the Association for Information Systems, 25(1), 1-12 DOI: 10.17705/1jais.00859 Link to Paper: https://aisel.aisnet.org/jais/vol25/iss1/15/
Overview: This article examines the symbiotic relationship between human expertise and AI technologies in KM, discussing how generative AI can impact knowledge creation, storage, transfer, and application. It emphasizes the importance of balancing AI capabilities with human insights to effectively manage knowledge in organizations.
Both papers are influential in the field and provide valuable insights for researchers and practitioners interested in the convergence of KM and AI.