On one occasion a student wrote that the real problem with my course was the lecturer, who was short, fat, and talked in a high squeaky monotone. I'm over six feet tall for a start, with theatre training. The student had gone into the wrong class in a neighbouring room for the first lecture, hadn't liked it, and never returned (mid-term were online). On another occasion there was a strike, which took place on nationally selected days. One student said "I have only one comment -" strike". But the strike days had not affected their module.