I am using Origin lab pro version 9. I am facing a problem with scale. Whenever I adjust scale then scale disappears even in tick label show button is ticked.
The problem was the crack version. restart of the origin pro 2019 and opening the same file shows correct results. OriginPro8.5 is good and this problem was not observed.
You need to store your origin file in the old *.opj format (not the newer *.opju format). This will prevent several bugs to show up under Origin 2019.
If the ticks or other details of your graph 'disappear', then just save your file as *.opj, close Origin2019, and re-open it. The graph is then back intact.