I have not done this with a healthcare professional and a patient. However, I have used peer mentoring in industry and peer reviews in education to enhance the learning for both participants.

None

Peter

I have done some work on this with a couple of NHS organisations, but it isn't healthcare professional and patient I'm afraid.

There's a whole section on the NHS Leadership Academy site about inclusivity - might be worth checking out, if you haven't already. Also, I know that GSST have done some work and published it, so they might be worth reaching out to as there may be lessons to learn in terms of the process, even if the participants aren't the same?

https://www.hsj.co.uk/comment/reverse-mentoring-a-road-to-black-and-minority-ethnic-staff-empowerment/7026222.article

Good luck with the work...

Darren

I havent come across this, but I found your question whilst looking for content on the same theme.

Any mentoring relationship is reciprocal and must be so for it to be effective and fruitful. Typically the mentor has at least a decade of experience more than the mentee. A lot of new things are happening today which the mentor has not experienced. Not only that, the mentee brings a unique perspective into the context which the mentor can learn immensely from. I learn a lot from my mentees and that keeps me curious and engaged. It takes a lot of effort from the mentor to not view everything from his own POV and perspective.

Thanks - a helpful reminder that all good quality mentoring relationships have a reciprocal dimension. The distinctive element of so-called 'reciprocal' or 'reverse' mentoring is that they are based on expertise that is located on the other side. So, while traditional mentoring identifies the late-middle aged successful entrepreneur as the mentor, reverse mentoring labels the youthful millennial digital native as the mentor and invites the entrepreneur to adopt the role of mentee. I'm looking for examples of this in healthcare, where the patient becomes the mentor for the mentee doctor.

Peter Bates I can share some personal examples.

1. I am a process consultant and during my visits to my physician I observed that he was not having a systematic approach for bringing in his patients for regular quarterly follow-ups. This was leading to a loss of revenue along with inadequate patient care. I discussed this and helped him streamline his reminder process.

2. I helped another doctor who is a relative, to design and execute a facebook promotion campaign for his clinic.

3. I shared a lot of healthy recipes with my doctor along with some feedback on the recipes she shared with me, adding many more options to the group of patients

4. I regularly help another doctor in my family to improve her relationship.

As you can see, the context of mentoring has been varying - process consulting, social media marketing, recipe design and even personal relatoinships. Hope this helps.