Hi, I'm trying to find research which builds on the Quality vs. Quantity paper by Bellotti et al with respect to overload, unresolved tasks and email volume.
In particular, Hogan/Fisher report: "Bellotti et al. [2], examining email as a center for tasks, found that users’ perceptions of overload corresponds to the number of unresolved tasks in the users’ inbox (and not the volume of messages incoming)." (A Scale for Measuring Email Overload).
I am connecting this finding with the Zeigarnik Effect, and hoping that further research has been done in this area.
Thanks
Francis Wade
2Time Labs
Quality is a measure of excellence or of a state of being. It describes something, either of how it was made, or how if is as compared to others. Quantity, on the other hand, is the extent, size, or sum of something. It is countable or measurable, and can be expressed as a numerical value.
Quality and Quantity are two terms that one often comes across, especially in business, research, physics, and even in everyday life. The main difference between quality and quantity is the fact that quality refers to the characteristic or feature of something, whereas quantity refers to the numerical value of something.
Quality is subjective, whereas quantity is not. Quality is subjective to each individual’s opinion. One person might think that something is of great quality, whereas another might think that it is of low quality. However, one cannot dispute quantity. If there are five things, then there are five things. One cannot claim that there are four or six.
Basically, quality is a measure of excellence or of a state of being. It describes something, either of how it was made, or how if is as compared to others. Quantity, on the other hand, is the extent, size, or sum of something. It is countable or measurable, and can be expressed as a numerical value.
In business, there has been a continuous discussion on the basis of Quality vs Quantity. There are many bosses or managers who focus on quantity as opposed to quality of work. While, there are others who want both quality and quantity in the shortest amount of time possible. There are very few that prefer quality over quantity.
reference/http://www.differencebetween.info/difference-between-quality-and-quantity
regards
Hi Dear Francis Wade,
I hope the attachment files may be useful
best regards
First of all I admit that I have not read Belloti, et al. But I am amazed that any company would not put quality over quantity. I know some do place quantity over quality but i am sure they also put efficiency over effectiveness. Being efficient at being ineffective seems to me much like having quantity without quality ..:-)..
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