Issues with the software that come in have different priority levels. I want to focus on the priority 1 issues that occur within a month after the implementation of the software.
Data I am working with:
-Priority 1 issues per location
-Priority 1 issues per month of software release (i.e. in September 2015 there were 2 locations and in November 2015 there were 5 locations)
-Priority 1 issues overall
I was thinking to do distribution fitting, but got worried this would not work due to the following thoughts:
1. Each location has a different number of users which may affect the number of issues that come in at all
2. Can i group based on month if there were different numbers of locations, or do I need to weight this or something? If so, how could I weight these?
THIS IS VERY TIME SENSITIVE!!!
Thank you for any help!
I think you can weigh issues according to severity and probability of occurrence
I have tons of data on this question and some theories regarding how and why issues occur -- much more than can be articulated in a short post. I am interested in collaborators. Contact me at: [email protected]
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