The number of citations to one of my articles is too low. I know of several articles citing it that are not included in the list of citations. What I can do to help fix this?
"Your "Cited by" counts come from the Google Scholar index. You can change the articles in your profile, but citations to them are computed and updated automatically as we update Google Scholar.
To change the "Cited by" counts in your profile, you would need to have them updated in Google Scholar. Google Scholar generally reflects the state of the web as it is currently visible to our search robots and to the majority of users. If some of the citations to your article are not included, chances are that the citing articles are not accessible to our search robots or are formatted in ways that make it difficult for our indexing algorithms to identify their bibliographic data or references.
To fix this, you'll need to identify the specific citing articles with indexing problems and work with the publisher of these articles to make the necessary changes (see our inclusion guidelines for details). For most publishers, it usually takes 6-9 months for the changes to be reflected in Google Scholar; for very large publishers, it can take much longer."