Hi,
I am currently writing a bachelor thesis at a university sponsored start-up center on the subject of innovation controlling. I would like to measure the success of the Startup Center with KPI's and methods. In the literature, financial indicators are mostly needed for this, but in my case these would be irrelevant, as the matter is publicly funded.
Are there methods that you could recommend that can be implemented without financial indicators? And which performance measurement system could be developed? Is it e.g possible to do the Balance Scorecard without the dimension finance? Also if you could recommend literature I would be very thankful!
Thank your very much for your help!
Kind regads,
Sam