Instant Messaging can possibly become a cost and time effective method for in-depth interviewing. In fact, Interviewing through Instant Messaging requires an understanding of the users’ communication etiquette. The number of users is growing and the range of users is expanding, which will continue to broaden the opportunities for using this instrument. However, one should be aware of the risks and implications of carrying out research through IM, especially in regards to the representativeness of the sample, and the depth and the quality of the data acquired.
You are making a valid point especially with messaging ettiquttes and getting consent from participants. The limitation for me would be if one is doing qualitative indepth interiews
Caroline Phofi Can it be the future of qualitative research interviews with the help of virtual reality ? What is your opinion?
Asynchronous communication (IM) of place can be a disadvantage, because the interviewer has no view on the situation in which the interviewee is situated. Because of this the interviewer has lesser possibilities to create a good interview ambience. In the second place although miscommunication is not uncommon for all the interview techniques used, which can have its roots in different operationalisations of words, or cultural differences.
Sharmin Rahman I must appreciate your points. But i must add, IM reduces the researcher’s burden in transcribing interview scripts, increase the accuracy of the transcriptions and ease the follow-up process.
In-depth qualitative studies cannot be by correspondence at all
They are originally relying on research to actually find a solution to a problem
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