Knowledge bases, intranet, and databases have been in use to provide support for KM initiatives in the commercial worked. Although higher education has been somewhat slow to adopt KM, professional literature shows that the use of KM in higher education is gaining ground.
Question: how did your institution utilize its institutional repository to implement new (or support existing) KM initiatives? What kinds of content were uploaded in the IR? Did you develop a special metadata schema and ontology? If you are at an academic institution, which disciplines appeared to have been more receptive to using IRs as part of an academic knowledge management program?
Thank you for your responses and discussions in advance!
KM initiatives are used to preserve: core competency of the organisation, provide institutional memory, and often becomes reference material for others to follow at various points of time.
As ours is a management consulting company the KM repository is used for two purposes: operational and knowledge base.
Operationally, the progress of every project is monitored by constant updates and this provides inputs of operational review. This also improves productivity and project management.
From KM perspective various outputs of an assignment viz. reports, case studies, research findings, etc. are uploaded based on specific classification of the themes like: business advisory, process management, governance, public financial management, etc. Also case studies after completion of every assignment are uploaded as 'success stories'.
General reference materials - both concept and practice - relating to thrust areas and topics are uploaded.
Meta data conventions are used for classification purposes.
Dear Dr. @Murali R. S.
Thanks very much for your detailed response. I would be interested in what knowledge base platform you use for your particular needs. Of course, if it is proprietary information I will not insist on asking about it, but from your description, it provides good support for company-specific taxonomies for classification. I attended a Special Library Association conference in 2010, and there was a lot of discussion on taxonomies, which inspired me to participate in the formation of the taxonomy division. I was also the division's archivist, and took to your response with interest, as you tie KM to preservation of knowledge. I wonder if the KM program in your organization has a long-term preservation of print, digitized, and born-digital content.
Sincerely,
Arjun Sabharwal
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