research topic focuses on the impact of AI-generated content on consumer trust, and my question asks how exposure to AI-generated content affects consumers' trust in online information, products, or services. By specifying factors like content transparency, perceived authenticity, and user awareness of AI involvement, my guiding researchers to explore specific dimensions of trust in relation to AI-generated content.
Depending on how credible and open AI-generated material seems, it can either build or hurt customer trust. AI content may build trust by giving people personalized, consistent, and easy-to-understand information when it is clearly labeled and correct. But if AI generation is too much or too unclear, people could be skeptical because they might not believe it or think it's biased.
Blockchain-backed content provenance or real-time AI dependability scores are examples of new AI verification technologies that could change trust for the better. Over time, continuous exposure combined with clear AI practices may help customers learn how to tell which sources are reliable. This could change the credibility of online information and e-commerce.
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