Dear Ana

companies should always adhere to universal ethical principles because, after all, that’s the right thing to do. But one additional reason for businesses to engage in honest practices is that the consequences of failing to do so may be much more harmful to the bottom line than has traditionally been recognized. Companies that deploy dishonest tactics typically do so as a means of increasing their short-term profits, and in that regard they might succeed. But the misconduct is likely to fuel a set of social psychological processes with the potential for ruinous fiscal outcomes that can easily outweigh any short-term gains. In other words, organizations that behave unethically will find themselves heading down a slippery and dangerous fiscal path.

ٌRegards 

Dear Saeed Al Rashid:

Thank you very much for your comments, but I am referring exactly to problems in the different levels of communication within the company, which can generate for example that information is not reached in time and this causes costs that are not quantified.

Regards!!!

Your question, Ana Maria, is vitally important and from my perspective requires everyone in the company to be aware of their own communication issues s well as issues that others they work with have/are experiencing.  Taking these issues to other departments or units within the company is one way to exercise personal responsibility and accountability that is shared.  If this is not part of the culture or the ethics being displayed, I believe it is upon each person to take personal actions to fix the issue as best they can.

Dear @Barbara L. Mccombs:

Thank you very much for your consideration. You are quite right in the elements it raises.

Best Regards!!!!

How can you identify the hidden costs that are generated communication problems in the company?

Suggesting the following approach:

Dear @Han Ping Fung :

Thank you very much for the contributed elements are very interesting and I agree with you in everything. Above all, they support my idea of analyzing communication from its two vertical and horizontal directions in a company

Best Regards,

Ana María