KAM (Knowledge Assessment Methodology) has been introduced by World Bank, which is an interactive bench-marking tool, created under Knowledge For Development (K4D) program. KAM consists of 148 structural and qualitative variables involving 146 countries to measure their performance on four Knowledge Economy (KE) pillars namely
1. Economic Incentive and Institutional Regime,
2. Education,
3. Innovation, and Finally
4. Information and Communications Technologies.
Variables are normalized on a scale of 0 - 10, relative to other countries in the comparison group. KAM also derives a country’s overall Knowledge Economy Index (KEI) and Knowledge Index (KI). As a measure, KI for a country indicates its ability to generate and diffuse knowledge, where KEI reflects on the extent to which the prevailing environment (business) helps overall knowledge to generate economic activities for common good.
I have done plenty of result and consulted strategic management and quality assurance using the Balanced Scorecard approach which includes indicators in the organisational learning perspective. See appendices.
No, knowledge is more complex concept then information. You ask about measure, but what would you like to measure? Ok. one more simple example. How measure an apple? What I mean, color, taste, size? So, you should think about features (vector of features) at first. After defining features you should define metrics. It is good idea to read something about the theory of classification. You should thing about measuring a features of knowledge, no a knowledge but it also is approach simplification. Methodology is more complex then my short note :) In my project: Semantic Knowledge Base I have several complex modules like ontology module, behavioral, structural modules, semantic network module, linguistic module, time & space module, ..., how it would be possible to measure it by variable? Ok. everybody can do everything, but it should has sense.
I think, that in a business entity setting we can measure the outcome of knowledge like the number of patents, of process improvements, of new models of products or services developed and so on. This is an indirect measurement of knowledge. You can use such metrics as those mentioned above as variables. The Balanced Scorecard approach may be helpful in assessing how well a company performs in developing its knowledge base through improvement of such variables.
For a general analysis of the Balanced Scorecard approach, please feel free to refer to my research paper: "The Balanced Scorecard and Beyond – Applying Theories of Performance Measurement, Employment and Rewards in Management Accounting Education". In the paper you can find further references. It was published in the International Research Journal of Management Sciences 4 (7), pp. 483-491 and thus can be used for referencing.
Paul
Article The Balanced Scorecard and Beyond – Applying Theories of Per...