Dear collegues, I would like to share some (negative) experiences with the Springer journal "Discover IoT". Cut the long story short first: after 1 year of review and one major revision with shallow reviews, our paper got rejected by an editor, who is not listed in the list of editors...
The long story: the journal claims to have 18 days review on average (see the image, the screenshot is taken today, 22/May/2024). Our paper took 205 days for first review, then 81 days for a second review. The comments were shallow and could have been applied to almost any paper (font, table format, figure readability). Interestingly, the emails came from somebody labelled as "Editor", who was not listed in the list of editors of the journal.
I think we don't have to go into the details of how bad this is and what it means for a young researcher to wait for a year to receive reviews. But I am also wondering whether this is a one-time outlier and if some of you had positive experiences with this journal, or if is it the rule. An email to the editor-in-chief actually triggered a reply, admitting "isolated cases of delayed reviews", but refusing to answer the question about the communicating editor or even a small apology.
Opinions, experiences, comments?