Hello,
I have seen more questions being asked about this topic. I have Likert scale data and some outliers. Not extremely many, but there are outliers. I've read that outliers do not really exist when it comes to Likert scale data. I have decided to keep the outliers in my research and not delete them, because looking at the data, they are all realistic answers.
I was wondering if anyone had found any literature on this, so that I can justify/substantiate leaving the outliers in my data.