In my opinion, this study (showing the attitude of Gen Y' members towards consumer's protection), can be easily extended in hotel management field. I hope you'll find it useful:
Agheorghiesei Corodeanu, D.T., 2015, Consumer's Protection from the Generation Y's Perspective. A Research Based on Scenarios, Procedia Economics and Finance, Volume 20, 2015, Pages 8–18, Globalization and Higher Education in Economics and Business Administration - GEBA 2013, http://www.sciencedirect.com/science/article/pii/S2212567115000416