I have a very low Cronbach's Alpha score for my data using the Barrett-Lennard Relationship Inventory Form OS-Emp+, what have I done wrong?

The scale is a measure from -3 to +3, could the negative values be influencing the alpha score? There are 24 items in the scale but I am only focusing on the 12 items that measure empathy, could...

05 March 2017 4,010 8 View