Most of us know by now, or since November 2022, the game-changing effects of ChatGPT and its derivatives. While the paradigm shift remains global, digital inequality remains a global challenge. The consensus is that these chat boxes are here to stay and will continue transforming how we do business. The good news so far is that productivity will be significantly improved. The Bill Gates Foundation recently funded five organizations to develop and implement AI-based initiatives in poor countries. The question now is: How will AI improve RBM?