My project goal is to develop a methodology that enables minimally skilled people – e.g., lower-level employees who have direct contact with customers, suppliers, and problems – to do qualitative interviewing and causal inference well enough to understand a situation and act on it. My focus is civil-military operations, but the same situation arises in locally focused economic development and in commercial markets. The attachment provides a brief overview of my particular focus of interest, but I'm seeking guidance from any setting.