Key Performance indicators are very important for measuring performance and progress toward our goals.
How we can develop them.
A very loaded question but relevant. Here are studies in RG that demonstrate how to develop these indicators.
Best regards,
Debra
https://www.researchgate.net/search.Search.html?type=publication&query=develop%20key%20performance%20indicators%20in%20higher%20education%20&tabViewId=56fac8db3d7f4bb8cb0308ac&previous=researcher
I just want to share how we develop 'performance indicators' in relation to our university' strategic plan. Please see the links.
Presentation Formulating Performance Indicators and Setting Performance Targets
Presentation Formulation of Strategic Initiatives, Objectives and Program...
Presentation Strategic Planning: What we will do now and how we will do it
Presentation Strategic Planning: What we will do next
For this purpose, define vision, mission and strategic goals of the organization/program/institution etc. Then set the targets with benchmarking exercise. As soon as the strategic goals, objectives , initiatives and targets are fixed you may select appropriate KPIs in view of the nature of those initiatives and objectives.
I would suggest two things, perhaps in sequence:
(i) carefully study how medical schools measure themselves. I would include the ranking system from U.S. News and World Report for medical schools in the United States as well as ranking systems from many other sources.
(ii) ask those who are practicing medicine in : (a) your country and/or (b) other selected countries to rank medical schools themselves on the basis of various characteristics. This is essentially an opinion poll from the profession itself.
From these two sources one might develop indicators which would be useful for you.
I would suggest two things, perhaps in sequence:
(i) carefully study how medical schools measure themselves. I would include the ranking system from U.S. News and World Report for medical schools in the United States as well as ranking systems from many other sources.
(ii) ask those who are practicing medicine in : (a) your country and/or (b) other selected countries to rank medical schools themselves on the basis of various characteristics. This is essentially an opinion poll from the profession itself.
From these two sources one might develop indicators which would be useful for you.
KPIs must be process specific and organization wide, and be related to purpose of a process. Victor Basili has developed a Goal-Question-Metric (GQM) method that is intuitive and useful in identifying effective KPIs. Here two links to his work:
https://www.cs.umd.edu/~basili/publications/technical/T78.pdf
https://cs.uwaterloo.ca/~jcalvovi/software-engineering/The-Goal-Question-Metric-Approach.pdf
Organization level, KPIs should be business objectives focused, and at the process level they should be related to the process outcome, its inputs and in-process activities.
While implementing KPis, we must always consider data collection and quality of date being collected for KPIs.
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