Customers now days are very much demanding and if suppliers failed to deliver the expected service it leads to shift of supplier or vendor. Can anyone help me on the construct of Intention to Leave. Any research paper or leads to the following topic.
Dear Anoop
kindly refer my this paper which may helpfull in developing the construct for study
www.zenithresearch.org.in/images/.../2_ZIBEMR_VOL3_ISSUE7_JULY2013.pdf
Regards
Good day,
There are a lot of research on the intention to leave in different contexts:
Article Nurses’ practice environment and satisfaction with schedule ...
Article Self-rated and peer-rated organizational citizenship behavio...
Article The Effect of Transformational, Transactional, Laissez-Faire...
Article Customers’ dissatisfaction with banking channels and their i...
As per my opinion, it is better if you can develop your own instrument to measure the construct 'intention to stay'. I believe that you will be able to get genuine answers if you investigate certain current employees' intention to stay rather than intention to leave. The attached document written by Dr. David Allen is a good resource for research relating to retention.
Best wishes!
- Badges
- Science topic
- Similar topics
- Methodology
- Research Methodology
- Research Papers